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Consumer Alert! OPC Assisting Washington Gas Customers Reporting Unusually High Bills

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February 24, 2017

Consumer Alert

OPC Assisting Washington Gas Customers Reporting Unusually High Bills

Dear Consumer,

The Office of the People’s Counsel has received an increasing number of complaints from consumers who say their recent Washington Gas heating bills have been significantly higher compared to their historical usage. OPC, addressing complaints on a case-by-case basis, has reported the concerns to WGL and is determining if a formal investigation by the DC Public Service Commission is warranted. There may be cause for alarm because the uptick is occurring during unseasonably warmer winter weather.

If you have experienced a problem with your Washington Gas heating bill, call OPC at (202) 727-3071 to speak with a consumer outreach specialist.

OPC also encourages you to keep up-to-date on this and other important OPC news by following us on Facebook and Twitter.

Sincerely,

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Sandra Mattavous-Frye
People’s Counsel

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The Office of the People’s Counsel, 1133 15th Street N.W., Suite 500, Washington, DC 20005 | Tel: (202) 727-3071 | Fax: (202) 727-1014 | TTY-TTD: (202) 727-2876
www.opc-dc.gov | info@opc-dc.gov
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Office of the People’s Counsel, 1133 15th Street, NW, , Suite 500, Washington, DC 20005
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