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My Best, Janis Hannah
From: New Brightwoodian Blog Remote Posting E-mail Address [mailto:]
Sent: Friday, September 15, 2017 10:29 PM
Subject: r u 12
Ugh. At my workplace we get calls and walkins all the time from confused people thinking we are part of a chain of stores with a similar, but obviously different name that has a store in an adjacent town.
It’s gotten so bad that at points we’ve had customers come into our store and get wildly mad because we don’t have items on sale in the flyer they’re looking at that they brought from home. Which happens to be for the other store, in a different town, with a different name. It’d be less annoying if the customers would *listen* to what we’re saying instead of accusing us of being shysters by pretending to have things on sale that we don’t have. Like, a mattress. We don’t carry mattresses. They do. What do they think we’re doing, hiding them all in the back so only the employees can get them?
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